Departmnet of Home Affairs Chatsworth, Durban

I would like to complain of the pathetic service received from an admin from the DHA Chatsworth Durban via telephone now. I merely am trying to get information because their website does not allow us to make a booking for new ID at that branch. The indian lady who who initially answered my call was very unhelpful and rude! She even put the phone down on me twice because she needed private information when all I wanted was answers on how to go about getting a new ID. These people are useless and unhelpful as long as they get paid a salary they do not care about the citizens and our needs. My parents are old and I am trying to help get new IDs for my sister so she can start applying after she matriculates this year. This lady did not car she was asking private info in order to give me a time that my teenage sibling needs to stand in a line. Makes absolutely no sense!!! What incompetency received from this lady. I asked her for hr name again and she put the phone down on me. I hope this ldy from DHA Chatsworth gets what she deserves as she should not treat citizens who pay their taxes this way. In fact she should not be working there if she does not know how to handle her clients. ***********! The sad thing is nothing will be done about this!! Home Affairs Chatsworth you suck! I was heavily pregnant when I also had to stand there 2 days in a row without proper assistance!! No care for the nation only feed yourselves with our taxes! Poor Poor service from DHA Chatsworth, Durban!!! They do not care about the people that walk through their doors!! And they don't care if you complin because they know that justice can't be served as they are all *******!!