Department of home affairs is useless

I app**** for my Son's unabridged birth certificate on 13 March 2020, and till to date I have nothing. I have to call the call centre every week to follow up, some times I hold on for 2 hours and then the call gets cut. I have emailed *** to also just get the flat ignore. Every time I manage to get a hold of someone at the call centre, I hear the same story, THEY HAVE NOT RETREIVED THE DETAILS FROM ARCHIEVES. I am getting pretty fed up with this now!!!

I had the same issue with my eldest son born in 2002, they said that all data for kids born in 2002 was destroyed, so I had to complete new forms, so what is the issue now with 2006 children?

But what do they care, we just a number who must vote.