Daughter get a new ID and I am not a Bribery person if they ate used to that not on me

I had a bad experience with home affairs centurion on Monday I went was told at 12:30 is closed the next day I went again in the morning at 6:00 was in a queue with my daughter first time to take ID to my surprised was not helped when I spoke to the manager Geoffrey no time for me its like I am not existing and the worse a woman called Thembisile the attitude I got from her was worse than anything was issuing the numbers bit she jumped my daughter busy modeling for us those two must pack out their staff and stay at home I cannot move like I don't know what I want let them help my