Chaos called BABS

The reason why there is suddenly no more applications nor long lines is because the online system is terribly confusing If you want to book an appointment with Home affairs why would you even consider using an app called BABS?? If you attempt to book on eHome affairs site you must authorise a payment with your bank. Only problem is it is never online and not possible to authorise. Then you go to Home Affairs Menlyn only to find the rudest guys manning the door. Very unhelpful and you are not able to make a payment at Home affairs although it states on the numerous emails sent when your payment fail that you must go to the branch... The two guys manning the door are aggresively rude and if you don't understand what they say they start talking over you to the person behind you. What a complete and utter flop.