Centurion - Home Affairs - No Service At All

Good day,

I am trying to find out the process for renewing my Passport. There is no information on the website apart from:

Centurion Medium Office Nikiwe Tshikanda nikiwe.******** Centurion, Gauteng, South Africa Phone: *** Mobile: ***

I have called the numbers many times, only to have it ring once and have the phone dropped!

I need the public services to do their jobs and assist!

The website is pathetic and the non service outrageous. ,