Blocked ID Book Grievience

Good afternoon, my ID has been blocked since 2016 without being told what the reason is. i have gone to all the Home affairs departments within my area ( Alberton,Boksburg and Brakpan) to reslove the issue but until today i have not been helped. I was recently referred to the Pretoria Head Office, which i also did not get any help. i am unable to transact between my accounts and anything that i wish to do for my family that requires an ID i cannot do because of this issue, please help.