Bad service- No response

I wonder if you can assist me with my application that was done in Jan 2018.

I received a letter saying that I need to submit an affidavit and fill in the DHA-9 form which I did in Jan 2018.

I have not heard from you guys since – so I called to Wynberg and there has been no answer. I called the following numbers +27 21 ********** / 03 .

I then called the call centre and they informed me that NOTHING was submitted as yet.

I have now been told that I need to go back to Wynberg branch. I have been very patient with this process and I have been coming there for 4 years running trying to sort this out.

I made payment already and now no-one has submitted my stuff.

Can you please let me know where the application is and what needs to happen next? Where is my application at this point in time?

If this does not get resolved I will go to the Ombudsman and Hello peter.

I expect feedback soonest as none of your numbers are being answered. I sent emails to the following email addresses and they all come back with automated replies or the people no longer work there: ********** ********** ********** ********** No response from anyone.

Can someone actually let me know where my application is or answer the damn phone?