BAD SERVICE

I have been twice to the Home Affairs Office in Edenvale.<br> <br> First time - 1 November 2014 to apply for a correction to an unabridged birth certificate. <br> <br> Second time - 9 December 2014 to apply for an unabridged death certificate for a deceased estate for the family to use overseas. <br> <br> To date, we have had no joy with Home Affairs. When you phone the call center, they say it has not been allocated and I must wait. I have got the reference numbers for both cases.<br> <br> I then e-mailed Edenvale Home Affairs (per the Department of Home Affairs website), the supervisor - Annatiie Luus from Edenvale did not acknowledge the e-mail. I then tried the cell phone from the website and once again no one answers.<br> <br> I then went to Edenvale office last week and spoke to the Annatjie Luus tried to explain to her what is happening and how long do I need to wait, and was told just wait. <br> <br> I understand that home affairs has a backlog but this is ridiculous. The service a person experiences at HOme affairs is totally unacceptable.