Bad bad service

I am not sure if their employees are human like us, they really don't care, don't have time, bad communication.

We asked for my cousin birth certificate amendment since last year April and we haven't get help.

Vryheid department sent us to Pretoria as they said are the one need to approve amended. When we arrived in Pretoria they didn't give us even 10minutes to explain further. They told us to wait till they called us for collection.

We tried to explain the child is doing grade 12 and we urgently need ID but we're chased out even now we stil waiting.

We had to come to Pretoria and book for accommodation but we regret all now.

I really wish government employees can understand that they are not god but still humans like us

Thank you