BAD BAD SERVICE!!!!

First and foremost my mother inlaw has app**** for their unabridged birth certificate at Vereeniging, so we may use it for our overseas documentation. We app**** almost four months ago and was told it would only take 8 weeks. Since Vereeniging Home Affairs cant answer their phone EVER, i have lodged a case with Pretoria head office, call centre. I have spoke to them on countless occasions even resent ALL DOCUMENTATION AGAIN with no joy. It is all there, ID, Names, Dates everything, yet an unabridged cannot be put together. I am beyond myself, I need this certificate to go onto next step of application but Im still stuck on the first step.<br> <br> Today I spoke to Lungile Zwane who decided to tell me how I should feel, when I got irate with her as nothing gets done!!!<br> <br> Everytime I have contacted this \head office"I have been told 72 hours"