Astonished by the great and efficient service

<p>I drove to Heidelberg today to apply for my new ID and a maxi passport, expecting to spend at least 2 - 3 hours there. I was so impressed in how the Department of Home Affairs Heidelberg was organized and how friendly and efficient the staff were. My entire application from start to finish for both was done in 15 minutes. Even the photos were taken there and the rest is all electronic.</p> <p> </p> <p>I'd seriously recommend anyone to take the time to go there.</p>