Albex works faster than people at DHA

I would like to express how disgusted i am at the slow and putrid service of the DHA officials at the nyanga office. This place has no structure, peoplw are sent it and thereafter you and left to smell where you to go from the entrance or study the trend of whatever people were sent in prior to you.

This office opens at 8am, my husband and i were let in 9.45 with the 3rd lot of people. After finding our way to the smart ID application statiom we were then standing with the first and second group of people who were let in prior to us and THEN ONLY did the official of the photobooth come and explain thw procedure and process for photo's. He took photos of 10 people and then was called by one of his colleagues. He left with his coffee mug and somewhat 20mins thereafter he came to announce that DHA was experiencing a national offline status.

Everyone was then informed that it would take about 30mins for this to be resolved (this was at 12pm) a hour later they were online and the other officials were back at their working stations already when the guy at the photobooth was STILL NOT AT HIS WORK STATION and none of his colleagues knew where he was. He arrived 15mins after everything was online, on his own time, as if the public owed him time.