10 Month waiting for Unabridged Marraige Cert .

We have been waiting for our Unabridged Marraige Cert since December 2019. We have already paid and everything. Would take 2 months and see where we move all year. Get NO feedback from them. Pathetic service really.The lady working with this is Lindiwe Skosana. Sent email to her with no replay. She only replay ones. to tell us about the virus and every thing is close. So very sad that they get paid but do not work from home like other department.