INFORMED

Athi Mpiti <***> 10:55 AM (1 hour ago) to CallCenter, thobile.mbengase, Andile.sidinile, Nosi.maliti

To whom it may concern.

Thank you to the EC HEALTH CALL CENTRE OFFICE with their prompt assistance with regards to the case.It is highly appreciated.

I might not have names of the personnel I spoke to over the phone and my visit to the Health offices in East London. However I do need clarity on the following from the Department at Large. How does an employee contact a person to come and fill in and submit banking details if they had not done a check or double checked why they would contact a person. I spend money to travel to the EC from the Freestate to come submit the forms because I was told I could not send them via email or fax. I fail to understand what kind of a professional would do that even after realising they had done a mistake they stil kept quit and never anything to explain if this was a mistake.

Everytime i followed up I kept being told that I would be contacted back and my document or my Late fathers Document were submitted to Bisho for further proccessing. Why would they be sent there if there was no case or no transactions to be done.

I think or believe that some one if not the BCM HEALTH should be held accountable for this misharps. 7 Months of sitting and hoping and only to find out all along that they were just playing with my emotions. This is not a slight matter to me and I am going to seek further legal advise someone must be held accountable.

I hope to get a response from your Department with regards to the matter.

Regards

Athi Mpiti ***