Indispicable behaivour, I'll treating of people, qualified and reckless front line workers

I'm very disappointed at the lack of service delivered at Hillbrow Clinic in Johannesburg, Hillbrow when one comes with a sick child and they don't even take the time to actually check the child and just by looking they say bring the child back after 7 days when the child has been sick for more than 5 days and everytime we've went there they turned us back. Where do we go to when the fro T line workers employed to care for the lives of fellow South African are lazy and not valuing the lives of others. This is ridiculous, you have to know someone to be assisted, you need to be someone to be assisted, this is nonsense. Can the department please entervene and if they don't want to work can people who know why they are nurses or doctors be hired because this is what they want to do, helping others. Being in this profession is a calling, then if you're doing this just for the salary that's when the problem starts because you not going to give your 100% because you really don't care about others wena you just report because you're waiting for pay day. People are dying because of negligence and such behaivour persists then we have a huge crisis in our hands as a country because of people working in the wrong departments.