Inconsiderate Service

Hi

I am a long standing patient with Westville Clinic, as I reside in the area and the Clinic is situated a stone throw from my residence.

The disappointment with Westville Clinic is that the nurses and associated managers or supervisors have no consideration for us patients.

As an example, we arrive in the early hours(5AM or 6AM) in hopes of quick efficient service in order for us to carry on with other daily objectives.

It's 11AM as is and one is still sitting in waiting rooms with no progress or atleast an explanation from Management as to why our day is going to waste.

This is also the root cause of why people including myself end up defaulting with routine Clinic visits, because I know that I wait all day, for a "simple" service.

Today I had to knock at one of the nurses doors to find out why the queue has not moved for a whole 45 minutes and I was told "we had an emergency"..yet no-one took the liberty of announcing the situation to us Clinic patrons in order for us to re-adjust our expectations.

How many more people get discouraged and some end up loosing their lives because of such inconsiderate service.

We come here for Help, not to sit idle and waste away our day.

Your efforts in resolving such inconsistencies would be highly appreciated.

PS: The other 2 recipients copied on this correspondence are address I acquired off Google concerning complaints.