1 reviews | Active since May 2013
Bad service from Health Department, form Nurses to DG of Health
<p>Am writing this email with a very disappointment in regard to the service we are receiving as South African citizens from most of the Government sectors ( Health Department to be exact ) I lodged a grievance on the 2015/10/09 through Jacob Zuma’s office after a BAD service I got from Kurumane Hospital, I called the number 17737 and I spoke to a lady by the name of Tshepiso how tried her at most best to provide a better service and even try to optimism/cheer me up by showing her ramose and empathy. At the end of the call I was provided with a reference number ********** as I was told I will get a feedback by Monday the 12th or the latest 13th October 2015. off which it never happened</p> <p>I stay In Pretoria and I was called by my neighbor on the 08th October 2015 from Glen-red a village between Vryburg and Kurumane town after my Dad collapse, my Dad was rushed to the Clinic by my Cousin and he was taken to Kurumane Hospital. I left Pretoria around 09:30 in the morning a drove to Rustenburg to fetch my younger brothers, then we drove straight to the Hospital were my Dad was supposed to be treated. I arrived there late that day at around 17:30 only to find out that my Dad is been laying on that uncomfortable stretcher that is made with a steel for the past hours without midical attention, </p> <p>After numerous calls and email to Mme Sesing Chief head of Kurumane Hospital, Aaron Motswaledi’ Office and spoke to Lucretia Moshigo, Tsakane who is the DG in Health, Phakama Nqadala from Kimberly Hospital, Ms Mazibuko, the Chief Director for District Health Services at the NC Department of Health, Dr Andrews from DG’s office and PA to COO of Health, only yesterday I received and email from DG (a.k.a Tsakane) asking me “What is this? (slept-in-a face). I find the manner this matter is been treated it is so inadequate</p>
