Bad service bad bad bad

Zimasa mbejisana Doesnt deserve to work for deparment oh health.. they came to fetch my mom with an ambulance but when i told her that my mother wont be able to walk to where the ambulance parked i ask if can they wait itss gona be less than 15 minutes she then said my mom was not the only patient they are still going to dunoon.. i am very angry and sissaponted kuba mnyama ufana nam. She was rude and even said my surname is a xhosa surname with a stinking attitude when i was asking her, her full names.. just because her surname is a xhosa surname i must know it, who said im xhosa.. siiiiii hayi shame akanandlela yothetha