MP
Melonie P

1 reviews | Active since Aug 2018

08 May 2020, 15:40

Ask For One Thing & Bill You Another

I will never ever go back to this place! And will not recommend anyone ever to go there. I wrote in my file I was unemployed and will be getting my Tax refund which I could pay for what I wanted done. Not everything at once I would go whenever I could afford to do something to my teeth. I had an assessment done on my teeth and the quote came up to R30 000.00 just for the things that needed to be done on my teeth. So when I went for my 2 fillings and a tooth to be made up, I was told by the receptionist to let the dentist know what I want done because I said to the receptionist I can’t afford to have everything done and she confirmed and told me I must not worry I must still just tell the dentist. So he says he can’t do the tooth build up because my bite will be wrong so I said ok just the 2 fillings. I must have spent hours in the chair and when I was eventually done and collected my invoice at reception it came up to +- R14000.00 I nearly died!!! I told her that I can’t afford that how do you expect me to pay. I was ready to drive off a bridge I was so depressed. So I’ve been paying this account gradually because I’m unemployed so I’ve been borrowing money where I can and I definitely don’t want to be black listed! Denticare Dental Therapy Paradise Medical Centre Underwood Road Pinetown 3610

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Replies (1)
Denticare Dental Therapy - Pinetown
Denticare Dental Therapy - Pinetown 's reply30 Sept 2021, 12:44
Official
Dear Melanie Du Preez - Thank you for your explanation - kindly note that your treatment decisions were taken as discussed and is recorded on file with us with your informed consent and acceptance of your treatment plan and payment terms that were made with us to accommodate your circumstances is also signed for : Kindly let us know if there is any way with which we may assist you further - Best Regards  DentiCare