SHODDY WORKMANSHIP

I took my car to have repairs done. Front bumper had to be repaired and resprayed, the rear bumper had to be replaced with a new bumper. The funds were paid over and we were told 2 - 3 days. Then those turned into 5. When going to collect my car, the front bumper was only clipped back, the dent was not removed, and was re-sprayed. The rear bumper was replaced with a second hand one (we paid for a new one) clearly visible from the tiny chips. It does not align properly. The spray paint has running marks and neither of the bumpers are the same color as my car. When pointing this out to Derrick at your Roodepoort branch - I suddenly got a very sarcastic attitude. His reaction "If you were so full of nonsense why are you rushing to get the job done". This is certainly not the attitude that we need from a service provider seeing that the repairs were done privately and not through an insurance company. This is unacceptable. I have lodged a complaint on the Franchise website, and I am still waiting for a response.