How to cost your business custmers

<p>So I went for a quote at Dent Doctor Randburg and upon my arrival I walked straight to the receptionist who was on the phone at that time. I filled in the request for quote form at reception and the receptionist politely asked me to pull my car closer. Up to now things were nice and almost impressive. After about 10 minutes Cliff Naidoo approached me but did not even introduce himself, I found out his name was Cliff by the board on the wall in his cubicle. If Cliff spoke 3 words with me it was a lot. He was extremely unpleasant to be around and made me feel very unwelcome. I tried to strike up conversation but was not successful. The only time I got a smile from him was when, at the end when I was handed my quote, I asked him if he was always this unfriendly or if I caught him at a bad time.</p> <p>Well done Cliff, you cost your company me, and everyone I know and meet in future, as a potential customer.</p>