1 reviews | Active since Jul 2021
Dent Doctor Mthatha- Unprofessional cheating *****
Dent Doctor Mthatha, unprofessional cheating *****
The assessment on the vehicle was done by an administrator not a mechanic, who didn't realize that my front wheel had a blister from the accident.
The manager then suggested that, because the wheel wasn't covered in the quotation, he offered to take the front blistered tyer to the back .
Upon doing that exercise, it has become evident that they didn't properly tighten the *****s on my rear tyer .
Last Sunday , I was stopped by bypassers on the road ,only to find that my wheel was on the verge of falling off as there was only one nut left of the 5 that should have been fitted.
When I reported the matter to the manager he is shifting blame , purporting that I have been surbottaged , implying that someone must have mischievously un*****ed the nuts ...
Here is my overall experience with Dent Doctor on the work they were appointed for :
1. Upon collecting my car that was said to have been finished, I noticed a very irritating noise from the rear part of the car, I took the car back as the noise was unfami****, and was not there when the car was taken for repairs.
The manager said that it is suspension related, I must take it to Superquick for diagnosis.
The following day , the engine cover fell off from the car , the registration plate was also falling off.
I took it back again ,the person who was fixing it said to me a certain part of the radiator was not fitted properly and as a result the protrusion pushed the engine cover out, but he assured me that it's fixed .
When they reverted my registration plate it was upside down. I have attached pictures a proof .
Surprisingly the next day the engine cover fell off again .....which then clearly showed me that the problem was more than what meets the eye .
All the said days prevented me from going to work as I had to go there every single day for the said problems .
Regards
