1 reviews | Active since Nov 2017
Still waiting for Refund
I submitted a claim through to Dennis on the 6th October 2017 up to today i haven't received any positive feedback. The last time i was told my banking details were not correct so a cheque was issued out and in order for them to cancel the cheque i needed Sizwe to update banking details which was done end of October and today when i phoned i was told the cheque hasn't been cancelled. i have been in touch with Mikyle and Lwando throughout this process and quite frankly i am tired of following up without any results could you kindly assist by paying back the refund.
Call Ref Numbers ********** and **********
Good day Fidelis Dube,
We confirm that we have received and are investigating your query. A service consultant will be in contact with you within 48 hours.
Good day Fidelis Dube,
We confirm that we have received and are investigating your query. A service consultant will be in contact with you within 48 hours.
Good day Fidelis Dube,
As telephonically discussed, the cheque has been cancelled.
DENIS will now reprocess the claims to be paid via eft to the updated banking details.
A detailed remittance will be sent once payment is finalised with our next pay run.
Good day Fidelis Dube,
As telephonically discussed, the cheque has been cancelled.
DENIS will now reprocess the claims to be paid via eft to the updated banking details.
A detailed remittance will be sent once payment is finalised with our next pay run.