MN
Micaela N

1 reviews | Active since Mar 2022

10 Jun 2022, 11:28

Refused to reimburse my claim

I made full payment to my dentist. DENIS paid me R0 because my dentist is not part of their network even though I was never informed that I had to select one. But anyway, why not refund me the tariff rate? Another scheme that finds ********* ways to keep your money!!!!

0
Replies (1)
DENIS
DENIS's reply10 Jun 2022, 15:25
Official
Good day Micaela N

DENIS hereby acknowledges your complaint. 

Kindly e-mail your membership number as well as the details of your complaint to ***, in order that we may investigate and provide feedback.

Regards,
DENIS Complaints team