RP
Ronald P

1 reviews | Active since May 2011

28 Jan 2020, 18:31

DENIS THE TOOTH MENACE...

Jeezis you guys are disgusting!!!

Now i must be the bad guy and tell my 8 year old son who is severe pain due to 5 rotten teeth, on antibiotics and pain medication for the last week, THAT HE WILL NOT BE ABLE TO EXTRACT THEM TOMORROW? due to "The treatment does not meet the managed care protocol for conscious sedation"... *** is that?

God forbid, this medical **** is going to drive me to chronic stress...

Membership Number: *** Patient Name: RORY SHELDON PIETERSE Practice: DR MATHEW ***BUYI - 44571 MR RONALD EDWARD PIETERSE Patient DOB: 6 November 2011 Requested Treatment: SEDATION Treating Practice: SINGH S J - ***

0
Replies (1)
DENIS
DENIS's reply29 Jan 2020, 13:12
Official
Good day Ronald P

DENIS acknowledges your complaint and confirms that telephonic contact has since been made. The request was reviewed, and authorised, based on additional supporting information received.

The approval letter was e-mailed to you and the provider today.

Regards,
Escalations Team

Best regards,