HP
Herman P

1 reviews | Active since Feb 2023

20 Apr 2023, 15:15

DENIS - more than just a tooth ache!

Be careful of this one, they will draw out a request/ claim until you feel like giving up. I cannot get a dental procedure approved which is covered by my Medical aid plan...constant excuses and bad communication and referring you back to your health practitioner for endless motivations and appeals. It is a pity that Bonitas is affiliated with this dental insurance as medical claims are normally handled quite professionally.

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Replies (1)
DENIS
DENIS's reply11 May 2023, 16:02
Official
 Good day Herman P

Sincerest apologies for the delay in our response. DENIS hereby acknowledges your complaint. 

Kindly e-mail the details of your complaint, in order that we may investigate and provide feedback.

Regards,
DENIS Complaints team