TG
Terry-Anne Gordon

1 reviews | Active since May 2021

30 Jan 2025, 10:36

Dealing with DENIS makes me hate Bonitas

Worst Customer Service Ever! They do not care about the patients. Authorisations are rejected, when querying there is one code rejected, instead of communicating they just outright reject.... DENIS will be the reason I cancel my Bonitas medical aid

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Replies (1)
DENIS
DENIS's reply30 Jan 2025, 12:17
Official
Good day Terry-Anne Gordon

DENIS hereby acknowledges your complaint. 

Kindly note that we will be making telephonic contact shortly.

Regards,
DENIS Complaints team