BEWARE OF DENIS!!!!!

Denis dental is one of the worst company's I was ever involved with in my entire life.No customer support at all.sitting with ref number,nowing the people by name without any sucsess.Shakeerah,Melissa.Rozanne,Megan.sending from post to pole"so sorry to here,we will make it urgently" They can be very lucky to be situated in Cape town, other wise I would had drive trough their door with my Van. Me had contribute 50K for my son orthodontic treatment. Them taking 3 months to auth,I did not had a other option as to start the process without auth, putting me in a situation to sort it out later. My broker, Treatment Dr and me had several conversation to get this treatment authorizes .Every time they want other photos, looking for something to get this thing stretch out as long as possible, Just to let me feel to rather leave it.The best off all is that all documentation was sent the first time but it looks like that some people are unable to read. To make long stories short I received a auth letter after I have phoned and asked to sent it to me(ref ***) and that it had been approved by 80% of the scheme tariff. I was so pleased with the letter, While reading the letter I have no Idea what calculator they using to get to this contributing amount. It comes down they will only pay less tan 20% of the complete treatment, leaving me to settle the rest.(me 1600pm they R390)and had to pay 10k dep upfront. Treatment stretches over 18 months. That R390 they can stuff that in their asses as deep as possible. Its an absolute ridiculous.NOW I NOW WHY THE MAIL I RECEIVED IS PASSWORD PROTECTIVE.ONE WITH CONSCIENCE WOULD GET RED IN THE FACE SEEING THIS PIECE .IWANT TO SHOW THIS THE WORLD I want to know how the get to this amount. I had proof that its been almost 3 months just to get this stupid feedback.