Medical expert advice and experience dis regarded by medical scheme dental administrator denis.

My dentist suggest a more permanent and durable solution according to his experience and expertise over more than 4 decades. Denis decline the treatment due to certain coding issues set by their policies which are not flexible as per patient requirements. This means I either extract my two teeth or allow a short term treatment which will have me back to a dentist in a shirt space of time. I am 50 years old and is looking for a semi to permanent solution which is available but cannot be used due codes issue. Why are we paying these high premiums for medical insurance but always has to accept decisions made in aircon cooled boardrooms without thinking if the interest of the affected patients.