Terrible Customer Service

<p>Worse experience for any customer/ terrible service from the so called workshop manager called Deon !! I sent my car for service in dec only to discover the next day that my car was not even tested and wonder if it was serviced at all, as while on my trip the car went to slow mode engine / wiper blades not working and it was raining, some of the globes we burnt.</p> <p>All the basics which were supposed to be checked , when I took the car back to advise about this issue the Deon was to aggressive, defensive and insisting that I was wrong up up untill he put the car on a check machine.</p> <p>The he told me he needed to order a Sensor ( R2500 qoute) I must wait for 4 days, he never came back untill mid Jan when I phoned he was rude worse he had not received it, two weeks pass again I went there only to be told they order a wrong part. Again I waited up untill I phoned. Today when I sent my car he acted as if he didnd know why i was there and was very rude. I left the car later I receive a qoute of R8600 to my suprised I phoned him about this he didnt hv answers and was to talk to the rep Trevis he never came back, I phoned Trevis who did not have answer he was to talk to Deon and he never came back.</p> <p>I kept phoning and when I spoke to Deon he said he also doent know about this qoute. I went there to fetch my car and he was still very rude and even told me about my Woman hood which set me of the roof . Then as I was leaving the Principal manager Peiter Albets call me to interven and included the owner. Guss what they were not interested in dealing with the fact that their manager was incompitant. Then Deon agreed to them that I was never told about the extra amount only the R2500. Then they said they are sorry, I must decide what to do which I told them I will take my car as I never budgeted for the extra +- R4500 and I cant do one part part and not the other !!! What kind of intervention is this after more then a month of bad serice. TERRIBLE CUSTOMER SERVICE AT ITS BEST</p>