Not even suitable to transport animals

Bus looks nothing like what has been advertised, don't think it's even road worthy Some seats have hollow backs and offer no support. They all don't recline and are extremely uncomfortable The aisle is so narrow that you have to squeeze yourself through The seat was wet The fans don't work The USB chargers are faulty The window opposite was stuffed with tissues and the floor beneath wet The bus was delayed by 2 hours, and no one bothered to inform us The bus broke down, the driver drove back to the garage, then took a nap for 3 hours The driver never had the decency to inform us about what was happening or what the plan was. When asked, he just brushed me off. No knowledge of customer service The driver stopped dead brakes at a green robot that the traffic cop pulled him off the road The driver is very rude and does not communicate with the passengers. They won't even refund us. We never used our return tickets.