Delta couches

what a nonsense of a bus...I bought a ticket online from Bloemfontein to PTA on the 18/12/2023 departure 23:05. To my disappointment the bus didn't come on the scheduled time up until I decided to buy another ticket for Big Sky Intercity line, around 02:30...30 minutes after that the bus arrives and my friend boarded the bus and I took the Big Sky bus, and we left only to find out that the Delta bus broke again after verkeerdevlei tollgate for over 8 hour they where stuck there. My friend arrived in PTA around 17:00pm. Please can do something about this bus, minster of transport please take this bus out of line.