1 reviews | Active since Jul 2016

02 Jul 2016, 16:44

Xtremely Disappointing!!!

<p>Starting off with my very first order I placed with Delivery Xtreme - the order was Xtremely late. The manager at the Goodwood branch apologized and offered a free delivery for the next order. A few weeks later I place the next order - no one knows about the free delivery. Despite the bad service I down a few Delivery Xtreme order books in my gueshouse's rooms. Clients order. Wait well over two hours for pizza. After they went to bed - the order arrives. <br />Usually I served home cooked meals, but seeing that I ended up in the casualty unit today, I decided to get take outs. I placed an order on behalf of the client - just after 17:00 - Amount R131.00 - estimated delivery time 45 mins. Excellent because the client eats at 18:00. I select the card payment option, :as I am too sick to run out and withdraw cash. 17:03 I receive a call from Delivery Xtreme - they don't have their portable speedpoints yet. I phone a friend to go and withdraw the R130 I need for the delivery. 18:10 I phone Delivery Xtreme to follow up, as 65 minutes has passed. The cheeky chic on the other side tells me it should be there before 18:15. Food arrives 18:23. Invoice is not correct - R138. Phone back again as I do not have any extra money on me - cheeky chic on the other side again - but the invoice online is incorrect, and so is the time. Puts me through to the manager by the time I've argued and got so mad that I do not have breathe or proper voice anymore.<br />Delivery Xtreme will not receive another order through me or any of my guests ever again. All booklets will be removed from the bedrooms as soon as my clients go out for the day.</p>

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