Pathetic service

<p>last night my husband and I ordered through delivery extreme. I tried getting hold of them for 30min until my husband decided to rather place the order online, which was around 8:50-8:55pm we then waited for a confirmation call to notify us that the order has been placed. I tried calling them for 1 hour and the call wouldn't go through. I then tried calling the restaurant "tikkaways" in Goodwood to find out if they delivery service had placed the order, the gentlemen working there informed me that they had been waiting 15-20min for the driver. Time passed and we now reached 10:05pm still no food. I tried calling the delivery service again and they said they would call the driver to found out where he is. They called me back and said he is 3min away, more like 10min away. The driver finally came but if it wasn't for my husband standing outside waiting for them we wouldn't have known our food was here because the driver went to the wrong house. He also informed us he had no GPS. I'm really angry and upset because firstly- there was no communication </p> <p>secondly- it took 1hr 15-30min for the food to get to us </p> <p>and lastly my food was ice cold that it even got wet from the steam ressidue. So my chicken,naan and chips was wet! </p> <p>They also billed us incorrectly and the driver had no change so I'm sitting with a whole lot of R2 coins. </p> <p>I would really like to be reimbursed for my terrible service that I received </p>