DISGUSTING SERVICE FROM SHARLENE AND WINNIE

<p>I have been using delivery xtreme since they have opened and therefore have been a regular customer of their services. <br /><br />I have recently opted to use their online ordering system and it has been an absolute nightmare dealign with them. <br /><br />More specifically, I placed two online orders for delivery to my office for a business lunch and the call centre agent know as Sharlene totally botched up both my orders.<br /><br />The first order had 5 items confirmed on my online order which was emailed to me but she only processed 3 items for delivery. Needless to say, we could not have the business lunch at the same time.<br /><br />With regards to the second order, Sharlene called me to ask me which restaurant I ordered from? REALLY? I placed the order online and received an email confirm the order with the name of the restaurant clearly recorded on my invoice, and Sharlene could not read this on her side?<br /><br />I placed my second order at 13h47 and as I type this complaint it is now 15h20 and my order has not been delivered to me!<br /><br />I spoke to the manager known as Winnie about my initial bad expereince with Sharlene and my second order at 13h52. I have since tried calling Winnie back and she is refusing to answer my calls?<br /><br />It is absolutley disgusting that this level of service is provided by a delivery company and its managment team. </p>