Delivery extreme DISGUSTING PEOPLE AND EVEN WORSE SERVICE

This morning, I called the delivery company to place an order. I call instead of ordering online because their website is of the wost customer quality.

Upon calling the lady, she saw my cell number and asked if I would like delivery to my mothers home address. I clearly informed her that my current address is under my husbands number and offered to quote that new number for her. She refused and said shes already opened a new profile and i must re give her all my new details again. Which i did. I placed my order.

65 minutes passed. No food. I called to find out where my order was. The lady tells me that they delivered it to my mothers address. Despite me giving her the correct information. I then tell her to refund my mother for the delivery and take the food from my mother. She says that its not their fault and that they did not make a mistake and that im wrong. She went on to say that i have a problem because they are not at fault and i cannot expect her driver to refund my mother at his cost.

Bear in mind, that i order from uber eats and mr delivery DAILY and their customer service is exemplary. But this lady accepted ZERO responsibility, had a disgusting attitude and told me that she doesnt care where i review her, i must just never use her service again.

It was THEIR mistake but she claims she had no part in the error. Even though it is THEIR driver. They do not keep track of items and dont care what goes where. Ive honestly never dealt with worse service before. Im completely disgusted. To start my morning waiting over an hour and then practically being told to get lost, is NOT okay. She cut the call on me and did not care. This was never an issue about money for me. It’s basic principle of being a good company.

My husband then called to speak to the supervisor who cut the call on him. DO NOT SUPPORT BUSINESS THAT DONT RESPECT THE CUSTOMER.SAVE YOUR MONEY.