Bad service, no correspondence, no will to help

I placed an order online. Waited an hour and 30 minutes until I eventually decided to call and follow up on my order. Only to be told that the Internet was broken, our order cannot be fulfilled now because of the time they received it ( not breakfast anymore) AND they don't have one of the items on their ordering system. No apology. No attempt to remotely fix the problem. Aside from a measly R43 discount on our NEXT order!?! <br> <br> Does delivery extreme actually HAVE an customer service policies????? Why would I EVER use or recommend this organization ever again after this service. SHOCKING experience and have opted to get in the car and drive to get a meal!!!!