SO
Sander O

1 reviews | Active since Apr 2015

13 Apr 2015, 22:49

No communication after having sent 3 emails

I had the fortune to dine in at the Delaire restaurant. After having had a great meal and wine I decided when I was home to buy a bottle for myself. Thus, I sent an email indicating all the aspects of the bottle and if they could provide me with the name of the wine. Three days later I sent another one as I did not get a reply and up until the day of today my email hasn't been answered nor my complaint e-mail. It is just sad how such a prestigious company cannot take the time to answer an email that would increase their own sales.

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Replies (1)
Delaire Graff Estate
Delaire Graff Estate's reply30 Jul 2021, 09:59
Official
Good day Sander, greetings from Delaire Graff and I trust that this message finds you well. We would like to inform you that only until recently has our organization claimed our HelloPeter business page. We appreciate your favourable feedback and we hope to welcome you back to the Estate in the near future.