NC
Nicolaas C

1 reviews | Active since Feb 2014

05 Feb 2016, 08:35

Roadworthy Certificate

On Tuesday 9 Jan 16, i phoned the branch and asked what i need to do, after my wife got her ENatis registration paper back from the bank, after settling the account. I was immediately informed i need a roadworthy certificate with out hesitation. When i queried this, as only the title holder need to be changed, the lady checked on the SYSTEM, and confirmed without doubt that i absolutely need a Roadworthy Certificate.On my way yesterday to the branch to get the car checked, i stopped at Q4me and asked for their fee to register my vehicle, they informed me i do not need a RC from bank to owner. I would have been ********** by R450 in Dekra's pocket!!! I am not happy with this and will take this to the media. Dekra is not trustworthy!!

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Replies (1)
Dekra Automotive
Dekra Automotive's reply05 Feb 2016, 15:49
Official
Hello landrover789,

Thank you for bringing your concerns to our attention-we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the DEKRA Management Team.Who will investigate and respond to you.