Reckless Driving by Dekra's Driver - Bumper Completed Wrecked.

Dekra Centurion Worst Service ever. The driver took my car for test drive, didn't even tell us that he is taking the car for test drive. He drove off with a speed and came back after 45 min to an hour. My car's bumper was completely wrecked, he claimed the bumper fell off and he drove over it, he was definitely went very hard over the speed bump. And all he could say was sorry, but Dekra has insurance they will fix it [quoted directly from driver himself]. We have been driving the car since we bought it with no issues. We took the car to Dekra for the roadworthy test and this happens and they claim it was damaged before how convenient for them so that they can refuse to fix the bumper. Worst Roadworthy place ever. Dekra is refusing to replace the bumper and refusing to take responsibility for their drivers reckless driving. Dekra staff is unfriendly, rude and very unprofessional. Bumper is completely damaged and needs to be replaced and they refuse to pay for the damages. They don't bother responding to emails or provide feedback.

They never informed us they will be taking the car for a test drive. Should they have not informed us and made us sign an indemnity for any liability if anything goes wrong. Nothing was communicated and now they want to justify not paying for the damages. Centurion Branch is the worst ever.

Now my car is damaged and they don't want to hear anything of fixing it.