Poor service from Dekra Randburg

Went to the Randburg Branch to get an inspection report for Uber for my BMW X3 on 11/12/2019. In the morning they told me both my front tyres are worn out and need to be replaced. I went to Tiger Wheel and Tyre Rosebank and replaced the front tyres with 2 new tyres. I then went back to Dekra Randburg the same afternoon for a retest. When they were done they issued me with a inspection report that stated my car still failed the inspection due to my front tyres being worn out. I even asked the Thabi the front desk lady who gave me the report that "did my car pass the inspection" to which she jokingly rep**** "No, you will have to come back again." After which she said it is roadworthy and gave me the reports.

Then next day i submitted the inspection report to Uber and they told me that my car failed the inspection report. I called Dekra Randburg 3 times asking them why issued me with failed report and they told me the system is down and therefore we can't access the report to issue me with a correct one.

It's very unprofessional of the staff and examiner who looked at my car. The Thabi lady is very rude and doesn't know how to talk to customers. It was completely waste of my time.