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Mmabatho M
1 reviews | Active since May 2015
07 May 2024, 13:20
Inconsistency at Dekra
<div>Can someone help us with Dekra on the way they work with Uber inspections? The one at Westgate is worse. The arrogance starts from the reception to management. Last week they penalised me for a dent. I fix the dent, returned it so that I may work. Today they go back to their original rediculous excuse they use when the car is new... "arm bushes". Why did we not have torn or worn "arm bushes" on the 1st inspection? The double check and say I can still drive 10k km it is not something to worry about. The car assessment is "fair"... How does that help because Uber rejects "fair" assessments. Why do we have so much discrepancies in Dekra's inspections?</div>
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Dekra Automotive's replyOfficial
07 May 2024, 13:40Good day Mmabatho Lokwane Mashiane, the shuttle (Uber) vehicle inspections are inspected according to a checklist matrix as per the Clients requirements. We submit the reports with photos to our clients and they will then decide if they (Uber/Bolt) allow the vehicle on their platform. DEKRA management will contact you, who will investigate and respond to you.
Dekra Automotive's reply07 May 2024, 13:40
Official
Good day Mmabatho Lokwane Mashiane, the shuttle (Uber) vehicle inspections are inspected according to a checklist matrix as per the Clients requirements. We submit the reports with photos to our clients and they will then decide if they (Uber/Bolt) allow the vehicle on their platform. DEKRA management will contact you, who will investigate and respond to you.
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Mmabatho M's updateReviewer Update
07 May 2024, 14:40Dear Dekra. There are no photos taken there. I get the report and download it on uber App as a driver. I will wait for the management to contact me.
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Mmabatho M's update07 May 2024, 14:40
Reviewer Update
Dear Dekra. There are no photos taken there. I get the report and download it on uber App as a driver. I will wait for the management to contact me.