1 reviews | Active since Jun 2010
HIDING FROM IRATE CUSTOMERS...
<p>I doubt I have ever felt this let down by a company before. The service we have received from Dekra has been appalling. We recently paid over R2000 for a 1000 point check through Westbank’s recommendation before buying a second hand Audi, only to find that all four control arms are completely torn and will cost us over R11 000 to fix. And to top it all off, Marius from your Marlboro branch is refusing to get back to us and has ignored our calls since last week MONDAY. Is this the service Dekra can be expected to provide their customers? Or is Marius hiding from irate customers who caught him out for doing a sub-par job?? Because if so, Westbank needs to rethink the service providers they use to authorise legitimate purchases. Please contact my husband, Richard, on ********** as soon as possible!</p>
Dear Luricka , Thank you for bringing your concerns to our attention .DEKRA management will investigate this matter and respond to your husband via e-mail.
Dear Luricka , Thank you for bringing your concerns to our attention .DEKRA management will investigate this matter and respond to your husband via e-mail.
How is it possible that we have STILL not heard a word from dekra??????? This is officially the WORST service I have EVER RECEIVED! If we don't hear from you ASAP I'll have to lay a complaint at the Consumer council
How is it possible that we have STILL not heard a word from dekra??????? This is officially the WORST service I have EVER RECEIVED! If we don't hear from you ASAP I'll have to lay a complaint at the Consumer council
Dear Luricka , We have responded to an e-mail received from your husband Richard Leonard on 15 November 2016 and up to date we had no reply from your husband.
Dear Luricka , We have responded to an e-mail received from your husband Richard Leonard on 15 November 2016 and up to date we had no reply from your husband.
Neither one of us has received a single correspondence via e-mail, telephone or otherwise from Dekra since this entire issue arised. Therefore if somebody doesn't respond you follow up with a phone call to ensure they received it! Awaiting your response.
Neither one of us has received a single correspondence via e-mail, telephone or otherwise from Dekra since this entire issue arised. Therefore if somebody doesn't respond you follow up with a phone call to ensure they received it! Awaiting your response.