BS
Barend S
1 reviews | Active since Nov 2013
20 Feb 2015, 09:51
false information on vehicle check
In 2012 I purchached a smart for two coupe, and according to the bank the vehicle needed to go through a multi point check before finance could be approved.<br> <br> According to the multi point check done there was no faults on the vehicle, when I got the vehicle from the previous owner I noticed some concerns and after taking the vehicle to an automotive mechanic, it was found that the noise coming from the enjin was infact the manifold gaskits that was damaged.<br> <br> There was also no tool and jack in the vehicle. The windscreen had small cracks. and the back bumper bracket was damaged. I have send emails, which was ignored, and till today I have still not received any feedback.
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Replies (1)Dekra Automotive's replyOfficial
23 Feb 2015, 07:52Hello swartbj,
Thank you for bringing your concerns to our attention. You will be contacted to give more information regarding your (2012) complaint and provide us with the sent e-mails as mentioned.We will investigate this matter and respond to you.
Thank you for bringing your concerns to our attention. You will be contacted to give more information regarding your (2012) complaint and provide us with the sent e-mails as mentioned.We will investigate this matter and respond to you.
Dekra Automotive's reply23 Feb 2015, 07:52
Official
Hello swartbj,
Thank you for bringing your concerns to our attention. You will be contacted to give more information regarding your (2012) complaint and provide us with the sent e-mails as mentioned.We will investigate this matter and respond to you.
Thank you for bringing your concerns to our attention. You will be contacted to give more information regarding your (2012) complaint and provide us with the sent e-mails as mentioned.We will investigate this matter and respond to you.
