HD
Haroun D

1 reviews | Active since Feb 2024

12 Mar 2024, 09:59

Dekra Report- Totally misrepresented the condition of the car

I purchased a car from WeBuyCars Mbombela on an online auction in January 2024. The Dekra report listed 2 faults: 1. Window mechanisms not working 2. Windscreen needed to replace All other criteria as per their report was stated as very good.

As it was an online auction re**** on the report which WeBuyCars contracts Dekra to provide on the mechanical and physical condition of the car. On fetching the car, the state of the bodywork was entirely misrepresented which was extremely poor, central locking not working and suspension issues which makes it unsafe. There is no way this could be missed by Dekra yet these faults were not stated.

This unfortunately msiled me on the condition of the car. Do not hurriedly trust the Dekra reports provided. Be very cautious.

If Derkra values its services and provides ethical service, it will contact me and send someone else out to assess the car and compare it to the one presented by WeBuyCars

P.S. I take the opportunity to apologize to the AA for previously listing them and was advised that Dekra is a separate entity.

0
Replies (1)
Dekra Automotive
Dekra Automotive's reply12 Mar 2024, 12:29
Official
Good day Haroun Docrat, thank you for bringing your concerns to our attention, a member of the DEKRA management team will contact you.