FM
Ferdi M

1 reviews | Active since Jul 2013

20 Aug 2024, 20:25

Dekra failed to do a diligent investigation and gave the Service center an excuse to deny accountability and left me with a R300k repair bill

Them failing to do a diligent investigation gave a ***** Service center an excuse to deny accountability and left me with a R300k repair bill

Dekra was tasked to perform an "independent review", after my vehicle was damaged during the course of a standard service. Because they were appointed by the "questionable service center", they admitted to basically only investigate within the perimeter supp**** by the paying client. They hashed up on the first inspection - proved by me..... The second inspection all parties were present, and they conveniently ignored all information presented by both parties, and only investigated "within client's perimeter..."

Dekra reports and investigations are not worth the paper they are written in

All information is noted on www.idss.co.za Both reports and the email with Dekra's official standing can be seen there. Audio recording of the Dekra meeting is available.

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Replies (1)
Dekra Automotive
Dekra Automotive's reply21 Aug 2024, 10:12
Official
Dear Ferdi Marallich, Thank you for bringing your concerns to our attention, we will bring your concerns to the attention of the DEKRA Management Team who will contact you.