Customer service

Good evening Peter just like to express myself about the kind of customer service I received from the examiner Phaahla Maditsi at Dekra road worthy centre Silverton Dykor & Jasmyn St on 30 of July I never received such a bad customer service before at the same cetre my previous service was the best back in those years His approach was poor He was so unprofessional, ****** and rude/impolite He came set down not greeting me on his hands my documents I realised he is not greeting I greeted him twice no reply after a while he greeted in his language

I rep**** in my language saying ngiyaphila unjani? he didn't reply instead he said give me your OTP digits So maybe that is why even the whole process of bike inspection didn't go well .the way he was doing things It was apparently to me that he was partially and looking for faults even though was not gonna find one according to him that was the mission I saw him taking more than 50 pictures of my bike the overall process was poor he is puting company name down. He must learn to be polite with customers he must not mis use his title as examiner he must use that correctly like his colleagues I received an excellent customer service at the reception that was great it puts co name on top.he must remember this employees are the face of the co or delgates of the co