Callcentre Superstar

I am in the process of buying a second hand car and Hello Peter quickly confirmed that the world of second hand car sales has been taken over by the Mafia! I was hoping that Dekra testing would resolve that problem and then saw that that is also not going to resolve all my worries. I called the Dekra Call Centre for some advice and spoke to Kgabo Moloto.

Kgabo is a rare gem that you just don’t find in Call Centres. Our telephonic connection was poor and he called me back twice. In short, Kgabo really cares and is interested. I asked for some advice which he gave and promptly volunteered to refer some information to Management.

That voluntary enthusiasm is called “passion for your job”. He is not your typical robotic Call Centre agent that reads model questions and model answers off a screen.

Dekra is lucky to have employees like that. With this kind of enthusiasm, a business can only go from strength to strength. Thank you for a pleasant Call Centre experience Kgabo! I wish you a very successful career.