JD
Jacky D
1 reviews | Active since Oct 2012
20 Jan 2016, 07:58
Bad service and rude staff
I took my car to Dektra Midrand on the 19th January 2016 to do the roadworthy. On their website they assure customers this process should only take 20-30min, but I was there for just short of 2 hours!! The staff were extremely rude and showed no common courtesy towards any customer during my time there. <br> The restrooms were dirty and no refreshment facilities were provided for customers.<br> I also logged a request for more information via their website on Monday the 18th January and to date I have not received a reply.<br> I will not being making use of their \services"again and I will be sure to discourage anyone I hear of doing so"
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Dekra Automotive's replyOfficial
20 Jan 2016, 08:22Hello jackydixon83 ,
Thank you for bringing your concerns to our attention - We will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the DEKRA Management Team , who will investigate this matter and respond to you.
Thank you for bringing your concerns to our attention - We will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the DEKRA Management Team , who will investigate this matter and respond to you.
Dekra Automotive's reply20 Jan 2016, 08:22
Official
Hello jackydixon83 ,
Thank you for bringing your concerns to our attention - We will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the DEKRA Management Team , who will investigate this matter and respond to you.
Thank you for bringing your concerns to our attention - We will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the DEKRA Management Team , who will investigate this matter and respond to you.