pM
patrick M

1 reviews | Active since May 2015

08 May 2015, 11:04

Bad Attitude

Took my car in for inspection at the midrand Branch, My car was certified road worthy except they failed it because the number plate was plastic as new law requires metal plates, this was no problem went next day with new plates , the lady say it has no Rivets ,went back put rivets ,again was told it needs to be on a special plate. Now am getting frustrated and they call in the manager who instead of helping comes and asks me why am asking stupid question. We were almost getting into a fist fight with Andre there manager. I have never seen or experienced such bad service and attitude ever in my life. I called headoffice to complain and 2 weeks later have not head anything......Good Luck with there business.

0
Replies (1)
Dekra Automotive
Dekra Automotive's reply12 May 2015, 12:05
Official
Hello Mukupach,

Dear Mr Mukupa
We found it rather strange that 3 private customers were shocked because of your rude behavior towards the personnel at DEKRA Midrand .The private customers left there contact details in the event to testify about your behavior at the centre if necessary.